FAQs - My Account & Privacy

Personal. Secure. Considered.

Why create a Lib City account?

Creating a Lib City account allows you to enjoy a more seamless, personalized, and refined shopping experience—designed to evolve with your preferences.

Account benefits include:

  • A Wish List to curate and save your preferred fragrances
  • A My Orders area to follow purchases and delivery updates in real time
  • A Card Wallet to securely store payment details for faster checkout
  • An Address Book for effortless future purchases
  • A simplified Return process, where applicable
  • A streamlined Exchange experience

Registration is complimentary and designed to make every visit to LibCity.org more intuitive.

Managing or Closing Your Account

You may update or modify your account information at any time by selecting “Modify” within your personal account area.

If you wish to close your account, please Contact Us, and our Client Services team will assist you promptly and discreetly.

Staying Connected with Lib City

Be among the first to discover new fragrance releases, curated selections, and brand updates.

You may subscribe to the Lib City Newsletter directly from the homepage of LibCity.org.

Should you wish to discontinue receiving communications, you may unsubscribe at any time by clicking “Unsubscribe” in any Lib City newsletter.

Your Privacy & Data Protection

Lib City is committed to transparency, discretion, and the protection of your personal data.

In accordance with applicable data protection laws, you have the right to:

  • Withdraw or modify your consent to the processing of personal data
  • Request access to your personal data and receive information regarding its use
  • Request correction, deletion, or limitation of your personal data, under certain conditions
  • Request data portability, where technically feasible
  • Object to the use of personal data for marketing purposes
  • Submit a complaint to the appropriate Supervisory Authority

Lib City works in coordination with a dedicated Data Protection Officer (DPO), whose role is to ensure that personal data is processed lawfully, responsibly, and in alignment with regulatory standards.

Additional Information

For further details regarding your rights and how your data is managed, we invite you to consult our Privacy & Cookie Policy.

For privacy-related inquiries, please Contact Us and select “Privacy” from the subject menu. Our team will respond with care and discretion.