FAQs - Shipping

Carefully Prepared. Beautifully Delivered.

At Lib City, delivery is considered an extension of the fragrance experience. Each order is prepared with care and dispatched with precision to ensure your fragrance arrives in perfect condition.


Delivery Options & Timelines

Express Delivery — Complimentary

Delivery within 1 to 4 working days from the Shipping Confirmation email.

Order preparation requires 1 working day prior to dispatch.
Certain locations may require an additional 1–2 working days for delivery.


Next Day Delivery — Available Upon Request

Delivery on the next working day for orders placed Monday through Friday by 1:00 PM (EST).

Orders placed after this time will be processed the following working day.
Please contact Client Services for availability and details.


Saturday Delivery — Available Upon Request

Delivery on Saturday for orders placed by 2:00 PM (EST) on Friday.

Orders placed after this time will be delivered the following Saturday.
Please contact Client Services to arrange this service.


Same Day Delivery — Available Upon Request

Delivery on the same day for orders placed by 2:00 PM (EST).

Orders placed after this time will be delivered the next working day.
Availability is subject to location. Please contact Client Services for assistance.


International Delivery — Available Upon Request

International delivery options may be available depending on destination and product type.
Please contact Client Services for further information.


Useful Information

Working days are Monday through Friday. Our Distribution Center is closed on national holidays, including:

January 1
February 17
May 26
July 4
September 1
November 27
December 24, 25, and 31

We kindly encourage you to plan purchases accordingly, as orders are not prepared or delivered on these dates.

Please note that delivery timelines may be affected by unseasonable weather or natural events beyond our control.


Shipping Restrictions

Available delivery destinations can be selected at checkout by choosing “Ship to”.

LibCity.org does not ship to:

  • General Delivery addresses
  • P.O. Boxes
  • APO / FPO addresses
  • U.S. Territories

The delivery country must correspond to the country site selected at the time of purchase.

Please note that certain items, including fragrances, may be subject to shipping restrictions in specific regions. Eligibility can be confirmed at checkout.


Signature Upon Delivery

For security and quality assurance, a signature may be required upon delivery.

If no one is available to sign for the package, the courier will attempt delivery up to three times, typically on consecutive working days.

After three unsuccessful delivery attempts, the order will be automatically returned to Lib City.

The Lab

Lib City - Fragrance Laboratory

Fort Myers, Florida

Every Lib City fragrance is crafted in our laboratory studio in Fort Myers, Florida, where traditional perfumery meets modern quality standards.

Our laboratory is registered with the U.S. Food and Drug Administration (FDA) and has been assigned a Facility Establishment Identifier (FEI), recognizing our cosmetic manufacturing facility. Every fragrance is made with ingredients that comply with IFRA (International Fragrance Association) standards—the world's leading safety guidelines for perfume ingredients.


Behind every bottle are experienced hands, traditional perfumery methods, and a savoir-faire inspired by the fragrance heritage of Southern France. From weighing each raw material to blending, maturation, filtration, bottling, and final inspection, every step is carried out with care, precision, and respect for the craft.

Rather than producing perfume on a large industrial scale, we create in small batches, allowing every fragrance to receive the attention and consistency it deserves.

The Partner

David R.

Managing Partner

David R. brings more than three decades of experience in communications, marketing, and business development to Lib City. Throughout his career, he has helped build brands, create meaningful partnerships, and develop premium experiences across broadcasting, professional sports, and higher education.

Growing up in a family of athletes, engineers, and explorers, David developed an early appreciation for discipline, curiosity, and craftsmanship. Those values continue to guide his work today.

As Managing Partner, David leads Lib City's communications, business development, and strategic partnerships. Working alongside Libby, he helps transform creative ideas into a brand that reflects authenticity, elegance, and lasting value.

He believes that luxury is never defined by a product alone, but by the trust it earns, the stories it tells, and the memories it creates. That philosophy continues to shape every relationship and every experience shared by Lib City.

The Nose

Libby N.

Perfumer

Libby N. began her creative journey in fashion, where she was educated in France before presenting her work in Paris, London, and New York. After more than fifteen years in fashion, she devoted her creative focus entirely to perfumery.

Born in Vietnam's Mekong Delta, she grew up surrounded by the scents of rivers, tropical flowers, forests, and everyday life—an early connection to nature that continues to inspire every fragrance she creates.

"I can close my eyes, but I can't close my nose."

As a child, she dreamed of becoming a detective. Today, that same curiosity guides her work as a perfumer—exploring every ingredient, understanding its origin, and discovering how nature can be transformed into emotion.

Her journey led her to Southern France, where she immersed herself in the traditional savoir-faire of perfumery. There, she learned that exceptional fragrance is shaped by patience, craftsmanship, and respect for nature.

For Libby, nature has always been the greatest perfumer. Her role is simply to listen, interpret, and capture its beauty in a bottle.

At Lib City, she creates original fragrances using carefully selected ingredients, refusing shortcuts, imitation, or fleeting trends. Every bottle is composed to capture places, memories, and emotions—crafted as a wearable piece of art.

Her hope is simple:

That every fragrance is created to delight you, not to impress others.